This Privacy Policy explains how Charming AI Consulting (“we,” “us,” or “our”) handles information when you use our website at charmingaiconsulting.com (the “Site”). We keep this short and honest, because the Site collects very little.
Information we collect
Information you give us. When you use the contact form, you provide your name, your email address, and the message you write. When you book a call, our booking provider collects the details you enter to schedule the meeting, such as your name, email, and any notes you add. If you email us directly, we receive whatever you include in your message.
Information collected automatically. We use privacy-friendly, cookieless analytics to understand which pages are visited and how the Site performs. This analytics does not use cookies, does not follow you across other websites, and does not build an advertising profile of you. Our hosting also keeps standard server logs (such as IP address and browser type) to operate and secure the Site.
We do not collect special categories of personal data, and the Site is not directed to children.
How we use your information
We use the information you send us to:
- Reply to your message and answer your questions.
- Schedule and prepare for a call you book.
- Understand, at a high level, how the Site is used so we can improve it.
- Keep the Site secure and operating correctly.
- Meet legal or regulatory obligations.
We do not use your information to build advertising profiles, and we do not send marketing you did not ask for.
How we share information
We do not sell, rent, trade, or share your personal information with third parties or affiliates for their marketing or promotional purposes.
We share information only with the service providers that help us run the Site and respond to you, and only so they can perform that work for us. These include an automation provider that routes contact-form submissions, an email-delivery provider that sends the resulting notification to us, a booking provider that runs the scheduling calendar, a hosting provider that serves the Site, and a cookieless analytics provider. These providers may process your information only on our behalf and only to provide their service.
We may also disclose information if the law requires it, to protect our rights or the safety of others, or as part of a business transfer such as a merger or acquisition. In any such case, the commitments in this policy continue to apply.
Text messaging and mobile information
We do not currently collect phone numbers for text messaging. If we add text messaging in the future, we will ask for your consent at the point we collect your number, and we will publish specific messaging terms at that time.
In all cases, the following applies: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-message opt-in data and consent will not be shared with any third parties, except the aggregators and service providers that are needed to deliver the messages, and then only for that purpose. Mobile opt-in is never sold, and it is never bundled with or handed to anyone for their own marketing.
Cookies and tracking
The Site does not use cookies to track you, and it does not run third-party advertising or cross-site trackers. Our analytics is cookieless by design. Because we do not set tracking cookies, there is no cookie banner to click through.
How long we keep information
We keep the messages and booking details you send for as long as needed to respond and to maintain a normal business record, and then we delete or archive them. Analytics data is aggregated and does not identify you.
Your choices
You can contact us at any time to ask what information we hold about you, to request a correction, or to ask us to delete it. Depending on where you live, you may have additional rights under laws such as the Illinois Personal Information Protection Act or other applicable privacy laws. To make a request, email us using the address below.
Security
We take reasonable steps to protect the information you send us and to work with providers that do the same. No method of transmission or storage is perfectly secure, but we work to keep your information safe and to limit who can access it.
Changes to this policy
We may update this policy as the Site or our practices change. When we do, we will revise the “Last updated” date at the top of this page. Significant changes will be reflected here before they take effect.
Contact us
Questions about your privacy or this policy? Email [email protected] or use the contact page.